Mental health support

Run by Mental Health Matters, the Safe Havens offer drop-in support to adults in crisis or heading towards a crisis. People can access one-to-one emotional support as well as help to create staying well and crisis plans.

No referral or appointment is required.

This service is not suitable for people needing urgent medical attention (for example, after self-harm). For urgent medical care please attend your nearest A&E or call 999.

Visit Mental Health Matters

How the service can help 

Watch our short film to find out how adults can be supported with their mental health during a crisis. 

It highlights the story of Vincent, one of thousands of people who has accessed the service to get mental health support. 

Ashford Safe Haven

Open 6.30 to 11.30pm every day (including weekends and bank holidays).

Located at The Day Hospital, William Harvey Hospital, Kennington Road, Willesborough, Ashford TN24 0LZ

Visit Ashford Safe Haven.

Canterbury Safe Haven

Open 6 to 11pm every day (including weekends and bank holidays).

Located at 22 to 23 North Lane, Canterbury, Kent, CT2 7EE.

Visit Canterbury Safe Haven

Dartford Safe Haven

Open 6 to 11pm every day (including weekends and bank holidays).

Located at 18 Hythe Street, Dartford, DA1 1BX.

Visit Dartford Safe Haven. 

Folkestone Safe Haven

Open Monday to Sunday from 6 to 11pm.

Located at 3 Rendezvous Street, Folkestone, CT20 1EY.

Visit Folkestone Safe Haven.

Gillingham Safe Haven

Open Monday to Sunday from 6 to 11pm.

Located at The Sunlight Centre, Richmond Rd, Gillingham, ME7 1LX.

Visit Gillingham Safe Haven. 

Maidstone Safe Haven

Open 6 to 11pm every day (including weekends and bank holidays).

Located at Kestrel House, Knightrider Street, Maidstone, Kent, ME15 6LU.

Visit Maidstone Safe Haven. 

Medway Safe Haven

Open 24 hours a day (including weekends and bank holidays).

Located at Medway Maritime Hospital, Windmill Road, Gillingham, ME7 5NY.

Visit Medway Safe Haven.

Ramsgate Safe Haven

Open 6 to 11pm every day (including weekends and bank holidays).

located 42 High Street, Ramsgate, CT11 9AG.

Visit Ramsgate Safe Haven

Thanet Safe Haven

Open Monday to Sunday, 24 hours.

Located at Thanet Mental Health Unit, 164 Ramsgate Road, Margate, CT9 4BF.

Visit Thanet Safe Haven. 

Tunbridge Wells Safe Haven

Open Monday to Sunday from 6 to 11pm.

Located at Brains Matter Charity, 3 Culverden Park, Tunbridge Wells, TN4 9QT.

Visit Tunbridge Wells Safe Haven.