The Dynamic Support Approach needs your consent to work with you. 

Information should be given in advance to help you decide if you want these services to be involved in your support.

If you do not have capacity to make the choice, professionals and people supporting you can have a ‘Best Interest Meeting’ to decide ‘yes or no’ about involving these services.

If you are under 16, your parent or legal guardian will need to make the decision on your behalf.

They can involve you when making the decision.  

Here are some questions and answers that may help you about consent and the Dynamic Support Approach.

Frequently asked questions

A person over 16 years of age, or the parent/guardian of a young person who is under 16 years of age can withdraw consent to be on the Dynamic Support Database at any time. When this happens support from the Dynamic Support Service stops immediately.

The Dynamic Support Database holds information like:

  • Your name
  • Your date of birth
  • Your health information and support needs:

The information is kept for as long as you need support.

Once you no longer need help:

  • your information remains on the database for 6 months. 
  • After 6 months it is taken off the database and filed.

If your mental health remains well and the support you are receiving is right for you, your information will be permanently removed from the file after six years.

The information on the Dynamic Support Database can be seen by:

  • Professionals in the Dynamic Support Service and CTR team.
  • Health workers
  • Social  workers
  • Education workers, such as a SEN worker or the school or college SENCO

Yes. If something does not seem right or if something about your needs or health changes, your records can be updated to make sure you get the right support.

Yes, you can see your information on the Dynamic Support Database through a subject access request, which is your right. 

If you are under 16, your parents or guardians need to make this request.

How to make a request

Ask in writing

You or your parent/guardian need to write a letter or an email asking to see your information.

 

Get a copy

The people in charge of the Dynamic Support Database will give you a copy of your information. However, as some of the information is not owned by the people in charge of the database, they may suggest that you approach the writers of the information, (that is, social worker, doctor, education worker etc.) to get a copy of your records.

Check for mistakes

If you find any mistakes, you can ask them to fix it.

UK law states that people aged 16 and over can make their own decisions about accepting support from social services or health care treatment. 

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